Support

We're here to help you get the most out of Field Pro

How to reach us

The fastest way to get help is right inside the app: open Settings → Privacy & Account for account questions, or ask your company owner about workspace settings and billing. For anything you can't resolve in the app, contact our support team and include your company name and a short description of the issue.

Common topics

Getting started

Register your company to create your workspace — you become its owner. Then invite your team from the Team page and assign each person a role (office, sales, repair, or subcontractor).

Jobs, schedules, and repairs

Sold jobs, the schedule, and repairs each live in their own section. Everything you add is visible to your company based on the permissions your owner sets in Settings.

Billing and plans

Your owner can view or change the company plan in Settings. Payments are handled by our payment provider — card details are never stored in Field Pro.

Sign-in trouble

Use "Forgot password" on the sign-in screen to reset your password by email. If a team member can't sign in, check that their invitation was accepted and their account is active.

Your privacy

You can review how we handle your data in our Privacy Policy and the terms of use in our Terms of Service. To permanently delete your personal account, use "Delete My Account" in Settings.