Version 2.0 · Last updated: October 20, 2026
Account information: your name, email address, role, and the company workspace you belong to.
Workspace data: the business records you and your team enter, such as customer names, job and repair addresses, phone numbers, notes, photos, documents, electronic signatures, material lists, estimates, inspection reports, invoices, and schedule entries.
Subscription information: your company’s plan, billing cycle, and subscription status. Payment card details are handled entirely by our payment provider (Stripe) and are never stored by Field Pro.
Usage information: basic usage and diagnostic data needed to operate and secure the service.
Optional advertising data: if you accept optional cookies, the Google Ads tag on our website measures whether ad clicks lead to subscription sign-ups. If you reject optional cookies, that tag is not loaded and does not run.
Essential storage: to keep you signed in and the app secure, the platform stores a session token in your browser’s local storage while you are signed in; it is removed when you sign out. The app also saves functional preferences on your device — your chosen theme, the last module you used, and list filters or search text you left behind — so the app comes back the way you left it. These hold no customer or job records.
Cookie choices: when you first use Field Pro you can accept or reject optional cookies through the cookie banner or the Cookie Settings link in the footer and in Settings. Optional advertising cookies are off until you accept, and you can change or withdraw your choice at any time from those settings.
Advertising cookies: when you accept, Google Ads sets cookies on your device to measure advertising conversions (for example, whether an ad click led to a sign-up). These cookies are set by Google, and their duration is controlled by Google. If you reject or later withdraw, Field Pro stops loading its advertising tag and stops sending advertising signals, but cookies Google already placed on your device are outside Field Pro’s control — you can clear them through your browser settings.
Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, optional advertising stays off, even if a previous accept choice is stored on your device.
Customer document links: the no-login links your company shares with customers (estimates, invoices, inspection reports, review pages) load only essential storage needed to display and sign the document. The cookie banner may appear there too, and rejecting optional cookies never blocks viewing or signing a document.
We use information to provide and maintain the service, process subscriptions through our payment providers, send in-app notifications and service emails (such as password resets, invitations, and the customer documents your company sends), provide support, and improve the service. We do not sell your personal information.
Records your company enters about its customers and jobs are business records of that company. Field Pro provides the software and storage for those records; your company decides what to enter, who may see it, and what to share with its customers. Each company’s workspace is isolated from every other company’s, and users only see records their role allows.
We share information only as needed to run the service: with the platform that hosts the app and its data; with the payment provider that processes subscriptions (Stripe); with the email delivery service used for the app’s emails; with Google for the optional, consent-based advertising measurement described above; and when required by law or to protect the rights and safety of users.
Integrations you or your company connect: when your company connects Google Calendar, schedule items, repairs, and lead appointments are synced to that calendar. When your company connects QuickBooks, invoices are sent to your QuickBooks account when you choose. Those connections use your company’s own authorization and are managed from Settings.
We keep information while your account and company workspace are active. You may request access, correction, or deletion of your information by contacting your company administrator or the support contact in Settings. Deleting your personal account removes your account data — company records stay with your company. When a company or account is deleted, its records are removed from the service, subject to legal retention requirements.
We use reasonable administrative and technical safeguards to protect information, including access controls that restrict each user to their own company’s data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact the support contact shown in Settings, and we will respond within a reasonable period. You can also change or withdraw your cookie choices at any time using the Cookie Settings link.
The service is intended for business users and is not directed to children under 16, and we do not knowingly collect their personal information.
We may update this policy from time to time and will notify you of material changes in the app or by email. Questions about this policy can be sent to support@fieldprousa.com or through the support form on our Support page.
We use cookies to keep Field Pro running and measure ad performance. See our Privacy Policy.